Xero Shoes Warranty

When people ask, “How long will my Xero Shoes last?” we say, “We don’t know, but it’s going to be a long, long time!”

If you wear your FeelTrue outsoles down to less than 1mm thick at the ball or heel of the foot (not an edge), we’ll replace them with the same product for the following price:

60% off MSRP (full, non-sale, listed, retail price) for the product, plus shipping.

How To Claim

If you need to make a claim, here’s what to do:

- Contact us to let us know your order number/date and the product that needs warranty replacement.

- Return your shoes to us.

- We'll provide a discount code so you can order the replacement at the reduced cost.

Further, Xero Shoes are guaranteed against manufacturer defects for 12 months from the date of purchase.

If you have any other problem with your Xero Shoes, contact us. We will do whatever we can to make sure you’re happy with your purchase.