Xero Shoes Warranty

When people ask, “How long will my Xero Shoes last?” we say, “We don’t know, but it’s going to be a long, long time!”

If you wear your FeelTrue outsoles down to less than 1mm thick at the ball or heel of the foot (not an edge), we’ll replace them for the cost of shipping and handling. Note that for Xero Shoes Connect and Contact we replace outsoles only (laces not included).

How To Claim

If you need to make a claim, here’s what to do:

- Contact us to let us know your order number/date and the product that needs warranty replacement.

- Return your outsoles to us.

- We'll provide a discount code so you can order the replacement for the shipping/handling cost only.

Shipping/Handling Costs:

- Ready-to-wear products (Amuri, Umara, Ipari) - £10 plus shipping for replacement pair of shoes

- Connect and Contact outsoles - £5 plus shipping for replacement pair of soles (laces not included)

Further, Xero Shoes are guaranteed against manufacturer defects for 6 months from the date of purchase.

If you have any other problem with your Xero Shoes, contact us. We will do whatever we can to make sure you’re happy with your purchase.

Feel The World!